UPDATE 10:45 - MyCareNet incident Solved

Start date:

15/03/2023 - 10:24

End date:

15/03/2023 - 10:50

Lead:

CIN-NIC

Description:

Unavailability of platform - Investigation and resolution started

We advise you until resolution of incident to use the Emergency procedures discribed on this website.

More technical detail for PP's.

• Mainly the fluxes using Nippin V1 are impacted (INS, TARIF, GMD, CHIV,...).
• Also impact Therapheutic Link consultation, etc...
• Fluxes using Nippin V2 (eAttest, MDA) are more stable.

Impact:

Chapter IV Ask : High (unavailable)

Chapter IV Consultation : High (unavailable)

eAttest : High (unavailable)

Insurability Generic : High (unavailable)

Insurability Pharmacist : High (unavailable)

Insurability Legacy (Sync) : High (unavailable)

GMF (Sync) : High (unavailable)

Tarification : High (unavailable)

Invoicing (Async) : High (unavailable)

Admission Management (Async) : High (unavailable)

GMF (Async) : High (unavailable)

Insurability Legacy (Async) : High (unavailable)

MedAdmin (Async) : High (unavailable)

Medical House Subscription : High (unavailable)

Member Data : High (unavailable) This service is protected by redundancy so impact for end users is reduced.

 

Contact info:

support@intermut.be