Incidents

There are currently disturbances with the TRIO service.

Insurance Organisms may not be able to send messages to the general practioners through the TRIO service.

RSW services are unavailable.

Intermittent major outages.

There are currently issues impacting the Vaccinnet 2.0 service.

The Vaccinnet 2.0 service is unavailable.

There are currently issues with the EMSR (Emergency Medical Service Registry) service.

Our teams are working on the issue.

UPDATE 13:40: the issue is still ongoing.

Ambulance services and hospitals are currently not able to consult or register any medical data within the service.

08:18 - The impact seems to be stabilized since 7:50, no more immediate impact on all IO's, teams continue investigating and keep the situation under close monitoring

Our teams are investigating an incident affecting multiple services for all IO's, teams are working to restore the situation as soon as possible. We apologize for any inconvenience

CHIV: major_outage
eTar: major_outage
GMF: major_outage
MemberData: major_outage

support@intermut.be

Update: there were issues between 10:28 - 11:04, 11:31 - 11:39 and 15:25 - 15:32.

There are issues with eH2eBox.

Users may experience issues with eH2eBox.

Overload of CHIV servers, slow responses

CHIV (Ask) : High (Unavailable)
CHIV (Consult) : Low

careadmin@cm.be

Our teams are investigating an incident affecting multiple services for all IO members, teams are working to restore the situation as soon as possible

Admission Management (Async) : High (unavailable)
Chapter IV (Ask) : High (unavailable)
GMF (Sync) : High (unavailable)
GMF (Async) : High (unavailable)
Insurability Generic : High (unavailable)
Insurability Pharmacist : High (unavailable)
Insurability Legacy (Sync) : High (unavailable)
Insurability Legacy (Async) : High (unavailable)
Invoicing (Async) : High (unavailable)
MedAdmin (Async) : High (unavailable)​​​​​​​
Tarification : High (unavailable)

support@intermut.be

There have been disturbances impacting the RNConsult PersonService between 17:13 and 18:34.

Search of patient data may generate time out errors for healthcare practicians.

MyCarenet portal not available.

Investigation is ongoing to find a solution

MyCarenet portal not available.

support@intermut.be