Issues impacting the TRIO service Solved Start date 22/07/2026- 13:01 End date 22/07/2026- 13:45 Lead RIZIV-INAMI Description The TRIO service is currently unavailable. Our teams are working on a solution. Impact The users of the TRIO service are currently not able to use the service.
Incident IO100 Solved Start date 15/07/2026- 05:29 End date 15/07/2026- 07:13 Lead CIN-NIC Description 05:34 - Services impacted are GMF, Tarif and register for IO1 Our teams are investigating an incident affecting multiple services, teams are working to restore the situation as soon as possible. Impact GMF: major_outageRegister: major_outageTarification: major_outage Contact info careflow@mc.be
Issues with the RNConsult PersonService Solved Start date 08/07/2026- 11:05 End date 08/07/2026- 15:05 Lead eHealth Description There are issues impacting the RNConsult PersonService (used for the search of patient data by healthcare providers). Our teams are investigating the issue. UPDATE 12:38: following a traffic switch, errors should not appear anymore. Following a misuse of the service by a partner, the issue occured again from 14:27. Issues have been mostly solved from 14:47 and completely from 15:05. Impact Search of patient data will return a timeout. Among the concerned services: ConsultRN excepted for the BISS numbers MyHealthViewer PARIS excepted for the BISS numbers Orgadon Tardis eCare Qermid
Disturbances impacting the Timestamping service Solved Start date 06/07/2026- 08:34 End date 06/07/2026- 08:56 Lead eHealth Description There are currently disturbances on the Timestamping service. Our teams are investigating the issue. Impact The following services using Timestamping may generate errors: Recip-e Prescriber MyCareNet eAttest MyCareNet eAgreement MyCareNet ChapterIV GFD DPP
Disturbances impacting the eReferral service Solved Start date 25/06/2026- 05:30 End date 25/06/2026- 06:30 Lead RIZIV-INAMI Description The eReferral service is currently unavailable. Our teams are investigating the issue. Impact The eReferral service wasn't available between 5:30 and 6:30. Users were not able to reach the service during the incident.
Disturbances with the Attribute Authority (AA) service Solved Start date 17/06/2026- 14:12 End date 17/06/2026- 15:12 Lead eHealth Description There have been issues with the IAM AttributeAuthority service between 14:12 and 15:12. These disturbances concerned around 20% of the calls to the service resulting in a time out error (SOA-02001). The issue was solved from 15:12. Impact The following services were partially impacted during the incident: PCDH (Farmaflux APB) Vitalink Recip-e (Prescriber & Executor) CoZo Belrai Federal Vaccinnet
Disturbances impacting the TRIO service Solved Start date 17/06/2026- 09:47 End date 17/06/2026- 11:02 Lead RIZIV-INAMI Description There are currently issues with a partner, impacting the TRIO service. We are investigating the issue with our partner. Impact Users of the External Services for Prevention and Protection at work cannot currently verify professional data of the patients.
Disturbances impacting eHealth services Solved Start date 16/06/2026- 13:25 End date 16/06/2026- 17:05 Lead eHealth Description There are currently disturbances with eHealth services. Our teams are investigating the issue. UPDATE: issues were solved at 14:24 but new errors appeared from 15:42 Issues were mostly solved from 16:25 and completely at 17:05. Impact The impacted was limited to a small part of the calls to the following services: DataAttributeService (calls ListofEmployers to retrieve the employers and EmployerAffiliation disturbed until 14:24) eH2eBox & Mediprima between 13:25 and 13:44 The services are impacted again from 15:42.
Problem accessing all RSW Services Solved Start date 10/06/2026- 08:00 End date 10/06/2026- 10:00 Lead RSW Description RSW services are unavailable. Impact Intermittent major outages.
Disturbances impacting eHealth services Solved Start date 09/06/2026- 14:22 End date 09/06/2026- 15:16 Lead eHealth Description There are currently disturbances impacting eHealth services. Our team are investigating the issues. Impact Users may receive errors while using eHealth services. Around 60% of the calls to RNConsult PersonService were failing between 14:22 and 15:16. Disturbances mainly occured between 14:22 and 14:40.