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Incidents


Disturbances impacting several eHealth services Solved

Start date 04/08/2026- 11:05
End date 04/08/2026- 11:20
Lead RN
Description

There have been disturbances on the National Register impacting eHealth services between 11:05 and 11:15.

Impact

The following services have generated time-out errors:

  • TherLink
  • Links
  • IDSupport
  • Filiation
  • CBSS PersonService

Incident DMG, CHIV, Tarification, Register - IO100 Solved

Start date 01/08/2026- 07:23
End date 01/08/2026- 12:12
Lead CIN-NIC
Description
Our teams are investigating an incident affecting multiple services, teams are working to restore the situation as soon as possible.
Impact
Chapter IV: major_outage
GMF: major_outage
Register: major_outage
Tarification: major_outage

Disturbances with the National Register Solved

Start date 31/07/2026- 08:20
End date 31/07/2026- 12:00
Lead RN
Description

There are currently disturbances impacting the National Register.

Our partner is investigating the issue.

See the publication on CBSS Status for details.

Impact

This might generate errors on the following services:

  • TherLink
  • IDSupport
  • Filiation
  • RNConsult PersonService

Disturbances with the National Register Solved

Start date 29/07/2026- 10:06
End date 29/07/2026- 12:05
Lead RN
Description

There are currently disturbances impacting the National Register.

Our partner is investigating the issue.

See the publication on CBSS Status for details.

Impact

This might generate errors on the following services:

  • TherLink
  • IDSupport
  • Filiation
  • RNConsult PersonService

Disturbances with the National Register Solved

Start date 28/07/2026- 09:40
End date 28/07/2026- 11:28
Lead RN
Description

There are currently disturbances impacting the National Register.

Impact

This might generate errors on the following services:

  • TherLink
  • Links
  • IDSupport
  • Filiation
  • CBSS PersonService
  • RNConsult PersonService

Disturbances impacting RNConsult PersonService Solved

Start date 27/07/2026- 08:58
End date 27/07/2026- 11:15
Lead eHealth
Description

There are currently issues impacting the RNConsult PersonService (used for the search of patient data by healthcare providers).

Our teams are investigating the issue.

Ongoing issues

  • between 8:58 and 10:36
  • between 11:00 and 11:15
Impact

Search of patient data will return a timeout.

Among the concerned services:

  • ConsultRN excepted for the BISS numbers
  • MyHealthViewer
  • PARIS excepted for the BISS numbers
  • Orgadon
  • Tardis
  • eCare Qermid
  • Vitalink
  • Vaccinnet
  • VIDIS
  • Belrai Vlaanderen

Issues with the National Register Solved

Start date 27/07/2026- 08:20
End date 28/07/2026- 11:28
Lead RN
Description

There are currently issues with the National Register.

Issues have occurred on the 27th of July between 8:20 and 18:23.

Disturbances also occurred on the 28th of July between 9:40 and 9:40 and between 10:06 and 10:15.

Impact

See the publication on CBSS Status for details.


Issues impacting the TRIO service Solved

Start date 22/07/2026- 13:01
End date 22/07/2026- 13:45
Lead RIZIV-INAMI
Description

The TRIO service is currently unavailable.

Our teams are working on a solution.

Impact

The users of the TRIO service are currently not able to use the service.


Incident IO100 Solved

Start date 15/07/2026- 05:29
End date 15/07/2026- 07:13
Lead CIN-NIC
Description
05:34 - Services impacted are GMF, Tarif and register for IO1

Our teams are investigating an incident affecting multiple services, teams are working to restore the situation as soon as possible.
Impact
GMF: major_outage
Register: major_outage
Tarification: major_outage
Contact info
careflow@mc.be

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