Logging in via MyGov currently not possible Solved Start date 28/10/2026- 08:40 End date 28/10/2026- 09:30 Lead BOSA Description Logging in via MyGov is currently not possible. Users can log in through eID or Itsme instead. Impact Users cannot identify themselves through the application MyGov.
Issues with Registre National Solved Start date 27/10/2026- 09:47 End date 27/10/2026- 11:00 Lead RN Description There are issues with the Registre National / Rijksregister. These have been solved since 11h. National Register, PROD - ACC Technical issues with web-service - BCSS Status website Impact
eHealth Portal is currently unreachable due to a vulnerability issue Solved Start date 21/10/2026- 15:45 End date 21/10/2026- 21:00 Lead eHealth Description Update 21:00: the patching was executed with high priority. The Portal is back online. Update 16:48: the patching will be completed overnight. The portal is currently unavailable as a security measure following the discovery of a PHP vulnerability affecting systems worldwide. Our technical teams are working on applying the necessary security patches. The portal will be back online once these updates have been successfully implemented. At this stage, we cannot provide an estimated time for service restoration. Impact eHealth applications cannot be reached through the Portal.
Issues with Vitalink Solved Start date 16/10/2026- 11:56 End date 16/10/2026- 14:00 Lead Vitalink Description There are currently issues with Vitalink. Our teams are currently investigating this in order to come to a solution as quickly as possible. Impact Issues with Vitalink
Incident IO100 Solved Start date 13/10/2026- 13:30 End date 13/10/2026- 13:50 Lead CIN-NIC Description 13:50 - io100 Our teams are investigating an incident affecting multiple services, teams are working to restore the situation as soon as possible. Impact Admission Management (Async): major_outageChapter IV (Ask): major_outageChapterIV (Consult): no_expected_impacteAgreement (Ask): major_outageeAgreement (Consult): no_expected_impacteAttest: no_expected_impactGMF (Sync): major_outageGMF (Async): major_outageInsurability Generic: major_outageInsurability Pharmacist: major_outageInsurability Legacy (Sync): major_outageInsurability Legacy (Async): major_outageInvoicing (Async): major_outageMedAdmin (Async): major_outageMedical House Subscription: major_outageMember Data (Sync): no_expected_impactTarification: major_outage Contact info careflow@mc.be
Issues with multiple services including AttributeAuthority and Recip-e Solved Start date 13/10/2026- 07:30 End date 13/10/2026- 09:01 Lead eHealth Description Update 9:01: all issues are solved Update 8:55: the issues with Recip-e Prescriber are solved since 8:53. Update 8:50: Our teams are still actively investigating the issue and are making every effort to restore the affected services as quickly as possible. Several potential solutions are currently being investigated and tested. There are currently issues impacting the following services AttributeAuthority IAM IDP Recip-e Prescriber & Executor Belrai Vitalink Therlink eHealth Consent Our teams are investigating the issue. Impact The disturbances may result in error for users of the Recip-e Prescriber and Executor services.
Issues impacting RNConsult and other services Solved Start date 12/10/2026- 09:36 End date 12/10/2026- 12:12 Lead eHealth Description There are currently issues impacting the RNConsult PersonService. There are also been disturbances impacting the Recip-e Prescriber and Executor services between 9:37 and 9:45, 10:00 and 10:10 and 10:25 and 10:30. The Recip-e services were unavailable between 10:56 and 11:05. Our teams are investigating the issue. The RNConsult PersonService was available again from 12:12. Impact Search of patient data will return a timeout. Among the concerned services: ConsultRN excepted for the BISS numbers MyHealthViewer PARIS excepted for the BISS numbers Orgadon Tardis eCare Qermid Vitalink Vaccinnet VIDIS Belrai Vlaanderen Recip-e services were partially unavaible on the following timeframes: between 9:37 and 9:45 between 10:00 and 10:10 10:25 and 10:30. And completely unavailable between 10:56 and 11:05.
Issues impacting the SAMv2 service Solved Start date 11/10/2026- 03:21 End date 11/10/2026- 06:38 Lead RIZIV-INAMI Description The SAMv2 service has been unavailable during the incident. Impact Retrieve medication information through DICS or trying to export the SAMv2 database may not have succeeded during the incident.
Issues impacting the SAMv2 service Solved Start date 09/10/2026- 01:35 End date 09/10/2026- 02:53 Lead RIZIV-INAMI Description The SAMv2 service has been unavailable during the incident. Impact Retrieve medication information through DICS or trying to export the SAMv2 database may not have succeeded during the incident.
Issues impacting the SAMv2 service Solved Start date 08/10/2026- 00:21 End date 08/10/2026- 01:20 Lead RIZIV-INAMI Description The SAMv2 service has been unavailable during the incident. Impact Retrieve medication information through DICS or trying to export the SAMv2 database may not have succeeded during the incident.