Incidents

There are currently issues with Data Attribute Service. Our teams are working on a solution.

Users may experience issues with Mult-eMediatt.

Nous avons un incident en cours en production

Chapter IV Ask : Low
Insurability Generic : Low
Insurability Pharmacist : Low
Insurability Legacy (Sync) : Low
GMF (Sync) : Low
Tarification : High (unavailable)
Invoicing (Async) : Low
Admission Management (Async) : Low
GMF (Async) : Low
Insurability Legacy (Async) : Low
MedAdmin (Async) : Low
Medical House Subscription : Low

helpdesk.carenet@hziv.be

High response times due to issue on one of our B2B servers

Chapter IV Ask : High (unavailable)
GMF (Sync) : High (unavailable)
Tarification : High (unavailable)
Medical House Subscription : High (unavailable)
eAgreement : High (unavailable) This service is protected by redundancy so impact for end users is reduced.

Our teams are investigating an incident on all IO3 services

All services of IO300 are impacted

helpdesk.carenet@solidaris.be

12:15 : Impact is back, investigations are ongoing, teams are working to solve this as soon as possible

11:52 : The incident seems to be resolved, we will keep investigating this issue

Our teams are investigating an incident on all IO3 services

All services of IO300 are impacted

helpdesk.carenet@solidaris.be

There have been issues impacting the guard posts users for the Terminal 1733 service. 

Impact mainly on the sending of the XML.

Users may receive a time out error when calling the service.
Sending of XML isn't working for most guard posts.

Incident reference: INC0441054

Update 16h : The impact has mainly been mitigated, investigations are still ongoing

Our teams are investigating an incident on multiple fluxes, we aplogogize for any issues

Chapter IV Ask : High (Unavailable)
GMF (Sync) : High (Unavailable)
Tarification : Medium

helpdesk.carenet@solidaris.be

The DICS and ChapterIV Consultation services are currently unavailable.

Our teams are working on a solution.

Impacted services:

• Consultation of the drugs/medicines databank is currently unavailable
  • DICS
  • ChapterIV
  • CIVARS
  • SAMv2
  • PARIS
  • and depending services

Impacted users:

• Physicians
• Dentists
• Ambu services
• IO
• Others 

IO600 is experience issues at the moment, our teams are working to resolve this as soon as possible

All services of IO600 are impacted

helpdesk.carenet@caami-hziv.fgov.be

There have been issues impacting the use of the Data Attribute Service.

Impact on users when using the following services:

• Mult-eMediAtt
• TRIO