Issue impacting Vitalink services Solved

Start date:

09/10/2023 - 09:26

End date:

09/10/2023 - 11:53

Lead:

Smals

Description:

There is an incident affecting the service Vitalink. 
We understand the importance of this service to your business. Please see below for more information. 

Incident Overview
Vitalink encounter 'Internal server' errors. 

Estimated resolution time
Our partners are working to resolve this incident as a matter of urgency. 
Whilst we cannot give a precise timeframe at this stage, we can assure you that our specialist teams are fully engaged and will provide you with regular updates.

Impact:

Impact on services and sub-services
Vitalink is affected by errors. The business impact remains minimal at present; nevertheless, an extension of this incident could potentially yield significant repercussions.
Affected sub-service(s): It is important to underscore that this anomaly exclusively perturbs the Vitalink hub; however, it is not without potential ramifications. It is prudent to acknowledge the possibility of performance implications extending beyond Vitalink, casting a concern over RSW and RSB as well.

Recommended course of action(s)
There is no recommended course of action.