Network issues Solved

Start date:

23/10/2023 - 14:21

End date:

23/10/2023 - 14:48

Lead:

Smals

Description:

Issue impacting network. 

A server was isolated by BelNet thinking it was under a deny of service (DDOS) attack. 
The DDOS protections detected a false positive; the server was no longer able to communicate with other servers and services because it had been put into isolation. 

Following the various DDOS attacks in recent weeks, the protections have been set to a higher level of awareness. 
They have now been reset to a normal level. 

Impact:

Impacts are observed on eHealth services, MyCareNet, and Recip-e services, affecting general practitioners, pharmacists, and hospitals.

Particular impacts are discernible within E2EE (ETK Depot, KGSS), MyCareNet (Tarification, Insurability), and Recip-e (Prescriber, Executor).

All external or dependant stakeholders (like the Vlaamse Sociale Bescherming network), software providers and external service providers reliant on these services are similarly affected.

Contact info: