Incident affecting the decryption on Vitalink Solved

Start date:

20/11/2023 - 10:28

End date:

20/11/2023 - 11:06

Lead:

Vitalink

Description:

There is an incident affecting the service Vitalink. 
We understand the importance of this service to your business. Please see below for more information. 

Incident Overview
Decryption encounter errors. 

Estimated resolution time
Our partners are working to resolve this incident as a matter of urgency. 
Whilst we cannot give a precise timeframe at this stage, we can assure you that our specialist teams are fully engaged and will provide you with regular updates.

Impact:

Impact on services and sub-services
Vitalink is affected by errors for decryption.
Affected sub-service(s): The decryption is susceptible to encountering errors, potentially leading to disruptions in the exchange of data among healthcare professionals, encompassing doctors, pharmacists, physiotherapists, and patients in Flanders. 

Recommended course of action(s)
There is no recommended course of action.