IO 900 incident Solved

Start date:

24/07/2024 - 12:58

End date:

24/07/2024 - 14:02

Lead:

CIN-NIC

Description:

Major Incident on IO9 infrastructure (Production & Pilote) impacting the availability of several services

Impact:

Chapter IV Ask : Medium

Chapter IV Consultation : Medium

GMF (Sync) : High (unavailable)

Tarification : High (unavailable)

Invoicing (Async) : Low

Admission Management (Async) : Low

GMF (Async) : Low

Insurability Legacy (Async) : Low

MedAdmin (Async) : Low

Member Data : Medium

eAgreement : High (unavailable) This service is protected by redundancy so impact for end users is reduced.

Contact info:

900-carenet-mycarenet@hr-rail.be