Recip-e: possible delays in treatment of requests Solved

Start date:

05/11/2025 - 10:03

End date:

05/11/2025 - 11:15

Lead:

Smals

Description:

We are encountering delays for a limited part of calls to Recip-e Prescriber (for physicians) and Recip-e Executor (for pharmacists).

• between 10:03 and 10:18
• between 11:04 and 11:15

Our teams are investigating the issue.

Impact:

Users may receive time out message. A retry should solve the issue.

Number of users impacted limited.