Instabilities with the Timestamping service impacting Recip-e Solved

Start date:

30/12/2025 - 07:00

End date:

30/12/2025 - 08:08

Lead:

eHealth

Description:

There have been instabilities with the Timestamping service, impacting the following services:

Impact:

Users (physicians and pharmacists) may have received errors or timeouts using one of the services.

Recip-e Prescriber was impacted during the incident with an impact on between 10 and 20% of the calls.