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Issues with the RNConsult PersonService Solved

Start date:
25/03/2026 - 13:49
End date:
25/03/2026 - 14:32
Lead:
eHealth
Description:

There are issues impacting the RNConsult PersonService (used for the search of patient data by healthcare providers).

Among the concerned services:

  • ConsultRN excepted for the BISS numbers
  • Creation of therapeutic relations
  • Creation and revocation of a consent
  • Creation and revocation of the therapeutic relations (only if the transaction specifies EID verification with IDSupport) through Hub/Metahub transactions (reference register)
  • MyHealthViewer
  • PARIS excepted for the BISS numbers
  • Orgadon
  • Tardis
  • eCare Qermid
  • MyHealth: it is no longer possible to check 'parental' access for users with children
  • CareLink (care relationship)

Issues have been solved from 14:32.

Impact:

Search of patient data will return a timeout. 

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