Disturbances impacting the eHealthBox services Solved

Start date:

16/04/2026 - 19:30

End date:

16/04/2026 - 21:51

Lead:

eHealth

Description:

There are currently issues impacting the eHealthBox services.

The impact concerns the eHealthBox Publication and Consultation services but only the v3 version using the SOAP protocol. No impact on REST users.

Our teams are investigating the issue.

UPDATE: most calls resulting in an error since 20:39

Impact:

Most eHealthBox calls return a SOA-02001 (or time out) since 19:30.

Users are advised to retry later.