MyCareNet incident Solved

Start date:

13/09/2022 - 13:42

End date:

13/09/2022 - 14:19

Lead:

CIN-NIC

Description:

We inform you of major disruptions on our platform due to DNS problems.
Therlink was also impacted.
Our apologies for the inconvenience
The problem seems to be solved since 14:19.

 

Impact:

Chapter IV Ask : High (unavailable)

Chapter IV Consultation : High (unavailable)

eAttest : High (unavailable)

Insurability Generic : High (unavailable)

Insurability Pharmacist : High (unavailable)

Insurability Legacy (Sync) : High (unavailable)

GMF (Sync) : High (unavailable)

Tarification : High (unavailable)

Invoicing (Async) : Medium

Admission Management (Async) : Medium

GMF (Async) : Medium

Insurability Legacy (Async) : Medium

MedAdmin (Async) : Medium

Medical House Subscription : High (unavailable)

Member Data : High (unavailable) This service is protected by redundancy so impact for end users is reduced.

 

Contact info:

support@intermut.be