Disruption on MyCareNet Solved

Start date:

22/01/2024 - 09:26

End date:

22/01/2024 - 10:43

Lead:

MyCareNet

Description:

Update(s)

• 09:55 - impact on IT services memberData, TherLink, eAttest, Chapter IV
• 09:45 - impact on IT service memberData
• 09:26 - latency on IT service memberData

There is an incident affecting our service(s) MyCareNet. 
We understand the importance of this service(s) to your business. Please see below for more information. 

Incident overview
Incident affecting our services MyCareNet. 

Estimated resolution time
We are working to resolve this incident as a matter of extreme urgency. 
Whilst we cannot give a precise timeframe at this stage, we can assure you that our specialist teams are fully engaged and will provide you with regular updates.

Impact:

Impact on service(s) and sub-service(s)
High impact on MyCareNet. (memberData, TherLink, eAttest).

Recommended course of action(s)
No recommanded actions.