Issues with eHealth services due to network issues Solved

Start date:

22/02/2024 - 11:05

End date:

22/02/2024 - 11:42

Lead:

Belnet

Description:

Update(s) :

• 11:50 - The situation seems to have stabilised. Confirmation will follow shortly. 
• 11:45 - The situation is stabilizing but issues are still possible. More information can also be found on Belnet's status site: https://status.belnet.be/
• 11:30 - The incident is being managed by Belnet

There is an incident affecting our service eHealth. 
We understand the importance of this service to your business. Please see below for more information. 

Incident overview
A network incident at our Belnet service provider has a widespread impact on the eHealth service.

Estimated resolution time
Our service provider is working to resolve this incident as a matter of urgency. 
Whilst we cannot give a precise timeframe at this stage, we can assure you that our service provider specialist teams are fully engaged and will provide you with regular updates.

Impact:

Impact on service(s) and sub-service(s)
Users experience issues with the eHealth services.

Information from Belnet : 

• We are currently (starting 22/02/2024 11:00) experiencing an incident on our network impacting all our customers. Our teams are working hard to improve connectivity. At the moment, the root cause of the incident is unknown.

Recommended course of action(s)
n/a

Please monitor our Status page for incident progress updates.