Problems in GP softwares when retrieving the list of documents using RSB as hub Solved

Start date:

09/12/2025 - 13:00

End date:

11/12/2025 - 16:15

Lead:

Abrumet

Description:

After RSB's eHealth hub certificate renewal (09/12/2025) we were alerted that General Practitioner's softwares are having problems to retrieve the list of documents when RSB is configured as its default hub. This may be linked to an error in interhub requests coming from RSB.

A ticket has been opened in eHealth's helpdesk and its currently under investigation.

Impact:

Requests coming from RSB to other hubs retrieve an empty list of documents.