Issues with ID Support and eHealth services Solved

Start date:

27/02/2022 - 13:26

End date:

27/02/2022 - 14:50

Lead:

Smals

Description:

Issues with the ID Support service, impacting the verification of the patient data (eID, SIS, SIS+) and the use of Consent, Therapeutic Link, Metahub and ConsultRN services.

Our teams are investigating the issues.

The eHealth BCP has been activated.

Issues have been solved around 14:50.

Impact:

Verification of patient data might fail, with impact on at least the following services:

• ID Support
• Consent
• TherLink
• ConsultRN

Other services such as Recip-e, eCare Orthopride, eCare TuCo and RCT/CTR might also be impacted.