Incidents

We encounter disturbances on the services Tarif - GMF start @09h50

Chapter IV Ask : Medium

Chapter IV Consultation : Medium

GMF (Sync) : High (unavailable)

Tarification : High (unavailable)

Invoicing (Async) : Medium

Admission Management (Async) : Medium

GMF (Async) : Medium

MedAdmin (Async) : Medium

eDMG +/- 25% impacted

atosremedy@m-team.be

There is a problem with our server. We are working on a solution

Insurability Generic : Low

Insurability Pharmacist : Low

Insurability Legacy (Sync) : Low

There are currently disturbances on the MyCareNet services.

Chapter IV Ask : Medium

Chapter IV Consultation : Medium

eAttest : Medium

Insurability Generic : Medium

Insurability Pharmacist : Medium

Insurability Legacy (Sync) : Medium

GMF (Sync) : Medium

Tarification : Medium

Medical House Subscription : Medium

Member Data : Medium

support@intermut.be

There is for the moment an issue to login with Itsme. You can use another key to login via the FAS.

Root cause under investigation 

Update: The problems have been solved since 9:42. End users who still receive errors may have to restart their session.

There are currently issues with the eHealth services impacting among others Recipe, Insurability, eAttest, etc. Our teams are trying to work out a solution as fast as possible.

Errors are possible when trying to use the eHealth services.

Itsme not available.

It is currently impossible to login via Itsme

Load-issue on the reverse proxy with impact on all eForms.

Due to the heavy load on the reverse proxy, especially impact on eForms with central sending functionalities; 

support@healthconnect.be

Update: The issues have been solved since 11:25.

There are currently disturbances with the national register services, possibly impacting eHealth services.

The impacts on users of eHealth services are as follows

Access to the following applications might not be possible:

• ConsultRN excepted for the BISS numbers
• Creation of therapeutic relations
• Creation and revocation of a consent
• Creation and revocation of the therapeutic relations (only if the transaction specifies EID verification with IDSupport) through Hub/Metahub transactions (reference register)
• MyHealthViewer
• PARIS excepted for the BISS numbers
• Orgadon
• Tardis
• eCare Qermid
• MyHealth: it might no longer be possible to check 'parental' access for users with children

Problems during release global medical file application

GMF (Sync) : High (unavailable)

Tarification : High (unavailable)