Incidenten

We inform you of major disruptions on our platform due to DNS problems.
Therlink was also impacted.
Our apologies for the inconvenience
The problem seems to be solved since 14:19.

Chapter IV Ask : High (unavailable)

Chapter IV Consultation : High (unavailable)

eAttest : High (unavailable)

Insurability Generic : High (unavailable)

Insurability Pharmacist : High (unavailable)

Insurability Legacy (Sync) : High (unavailable)

GMF (Sync) : High (unavailable)

Tarification : High (unavailable)

Invoicing (Async) : Medium

Admission Management (Async) : Medium

GMF (Async) : Medium

Insurability Legacy (Async) : Medium

MedAdmin (Async) : Medium

Medical House Subscription : High (unavailable)

Member Data : High (unavailable) This service is protected by redundancy so impact for end users is reduced.

support@intermut.be

An incident impacting the services related to the members of the socialist mutuality is in progress. Our teams are working to solve the problem.

Chapter IV Ask : Medium

Chapter IV Consultation : Medium

eAttest : Medium

Insurability Generic : Medium

Insurability Pharmacist : Medium

Insurability Legacy (Sync) : Medium

GMF (Sync) : Medium

Tarification : Medium

Invoicing (Async) : High (unavailable)

Admission Management (Async) : High (unavailable)

GMF (Async) : High (unavailable)

Insurability Legacy (Async) : High (unavailable)

MedAdmin (Async) : High (unavailable)

Medical House Subscription : Medium

Member Data : Medium

support@intermut.be

An incident is currently in progress. It has an impact on various services involving possible timeouts. The back-up solution limits the impact as much as possible.

Chapter IV Ask : Medium

Chapter IV Consultation : Medium

GMF (Sync) : Medium

Tarification : Medium

Update 11:20: an intervention took place to solve the issues with Recip-e. 

Users may experience issues with Recip-e. Our teams are working on a solution.

Users may experience issues with Recip-e.

All systems are operational again at the level of FarmaFlux.

No more impact

• testing : sneltestapotheek@farmaflux.be
• vaccination : vaccination@farmaflux.be
• GFD :  info@farmaflux.be

We are currently experiencing a DNS problem that may impact the availability of all our services. Our teams are working hard to resolve the situation.

Chapter IV Ask : High (unavailable)

Chapter IV Consultation : High (unavailable)

eAttest : High (unavailable)

Insurability Generic : High (unavailable)

Insurability Pharmacist : High (unavailable)

Insurability Legacy (Sync) : High (unavailable)

GMF (Sync) : High (unavailable)

Tarification : High (unavailable)

Invoicing (Async) : High (unavailable)

Admission Management (Async) : High (unavailable)

GMF (Async) : High (unavailable)

Insurability Legacy (Async) : High (unavailable)

MedAdmin (Async) : High (unavailable)

Medical House Subscription : High (unavailable)

Member Data : High (unavailable) This service is protected by redundancy so impact for end users is reduced.

General incident - root cause ongoing

Chapter IV Ask : High (unavailable)

Chapter IV Consultation : Low

eAttest : Low

Insurability Generic : Low

Insurability Pharmacist : Low

Insurability Legacy (Sync) : Low

GMF (Sync) : High (unavailable)

Tarification : High (unavailable)

Invoicing (Async) : High (unavailable)

Admission Management (Async) : High (unavailable)

GMF (Async) : High (unavailable)

Insurability Legacy (Async) : High (unavailable)

MedAdmin (Async) : High (unavailable)

Medical House Subscription : High (unavailable)

Member Data : Medium

Generic Incident - all flows unavailable

Chapter IV Ask : High (unavailable)

Chapter IV Consultation : Low

eAttest : Low

Insurability Generic : Low

Insurability Pharmacist : Low

Insurability Legacy (Sync) : Low

GMF (Sync) : High (unavailable)

Tarification : High (unavailable)

Invoicing (Async) : High (unavailable)

Admission Management (Async) : High (unavailable)

GMF (Async) : High (unavailable)

Insurability Legacy (Async) : High (unavailable)

MedAdmin (Async) : High (unavailable)

Medical House Subscription : High (unavailable)

Member Data : Medium

Instabilitiy Mycarenet at IO100. Time-out's possible.

Chapter IV Ask : High (unavailable)

GMF (Sync) : High (unavailable)

Tarification : High (unavailable)

Medical House Subscription : High (unavailable)

Member Data : Low This service is protected by redundancy so impact for end users is reduced.

paul.vandoorslaer@cm.be

Unavailability of Mycarenet services

GMF (Sync) : High (unavailable)

Tarification : High (unavailable)

Medical House Subscription : High (unavailable)