IO 200 incident Solved Start date 27/10/2022- 08:50 End date 27/10/2022- 18:00 Lead CIN-NIC Description eAttest : Unavailable Impact eAttest : Unavailable Contact info Steve Wybouw
IO 500 incident Solved Start date 27/10/2022- 08:30 End date 27/10/2022- 18:00 Lead CIN-NIC Description eAttest : UnAvailable Impact eAttest : UnAvailable Contact info Steve Wybouw
IO 100 incident Solved Start date 18/10/2022- 09:08 End date 18/10/2022- 10:03 Lead CIN-NIC Description High response times Impact Chapter IV Ask : High (unavailable)GMF (Sync) : High (unavailable)Tarification : High (unavailable)Medical House Subscription : High (unavailable)Member Data : Medium Contact info mycarenetservices.gezo.ict@cm.be
IO 900 incident Solved Start date 17/10/2022- 15:50 End date 18/10/2022- 10:41 Lead CIN-NIC Description Issue with Migration of our communication platform in the Production environment (impact on all asynchronous flows) ... Impact Invoicing (Async) : High (unavailable)Admission Management (Async) : High (unavailable)Insurability Legacy (Async) : High (unavailable)MedAdmin (Async) : High (unavailable) Contact info 900-carenet-mycarenet@hr-rail.be
FarmaFlux – Disturbances GFD consultation Solved Start date 17/10/2022- 11:50 End date 17/10/2022- 12:25 Lead APB Description Between 11H50 and 12H25, one node encountered network issues. FarmaFlux recently encounters an increasing number of network-related issues causing business applications -and associated database connections- to stop responding. So called dropped packets on the network level is detected in this series of incidents. Root cause not yet defined at date. Impact Low: GFD-DPP Consultation was not possible in a few cases. Contact info marc.buckens@apb.be
MyCareNet incident Solved Start date 17/10/2022- 09:00 End date 17/10/2022- 22:00 Lead CIN-NIC Description Portaal MyCareNet voor Raadpleging Verzekerbaarheid en Tarificatie https://prod.mycarenet.be niet mogelijk. Aanmelden en werken via software niet geimpacteerd. - Portail MyCareNet pour la consultation sur l'assurabilité et la tarification https://prod.mycarenet.be pas possible. Les logiciels d'inscription et de travail ne sont pas affectés. Impact Contact info support@intermut.be
MyCareNet incident Solved Start date 16/10/2022- 04:30 End date 16/10/2022- 07:30 Lead CIN-NIC Description Incident ongoing due to previously announced maintenance. Impact isn't 100% anymore but slower transactions, time-outs, errors are possible : A DB intervention to complete our upgrade to Oracle 19c will take place. The services listed below, as well as the therapeutic link services, will be unavailable during the operation. Impact Contact info support@intermut.be
FarmaFlux – Disturbances GFD consultation Solved Start date 13/10/2022- 10:50 End date 13/10/2022- 13:45 Lead APB Description Between 10H50 and 13H45, several server nodes encountered network issues. FarmaFlux recently encounters an increasing number of network-related issues causing business applications -and associated database connections- to stop responding. The GFD-DPP Consultation re-established operation 11H30. During noon period, all servers where restared and normal operation continued. Impact Low: GFD-DPP Consultation was not possible in a few cases. Contact info marc.buckens@apb.be
IO 100 incident Solved Start date 13/10/2022- 07:35 End date 13/10/2022- 08:40 Lead CIN-NIC Description Very high response times Impact Chapter IV Ask : High (unavailable)Chapter IV Consultation : LoweAttest : LowInsurability Generic : LowInsurability Pharmacist : LowInsurability Legacy (Sync) : LowGMF (Sync) : High (unavailable)Tarification : High (unavailable)Medical House Subscription : High (unavailable)Member Data : Medium Contact info mycarenet.gezo.ict@cm.be
FarmaFlux – Disturbances GFD consultation Solved Start date 12/10/2022- 15:35 End date 12/10/2022- 16:15 Lead APB Description Between 15H35 and 16H15, 3 out of 6 server nodes encountered network issues. FarmaFlux recently encounters an increasing number of network-related issues causing business applications -and associated database connections- to stop responding. Impact Low: GFD-DPP Consultation was not possible in a few cases.