Incidenten

High response times and unavailability due to load issues internal service bus

Tarification : High (unavailable)

Medical House Subscription : Medium

Member Data : Medium

mycarenet@cm.be

Problems with internal service bus: High response times

eAttest : Low

Tarification : High

Member Data : Medium

mycarenet@cm.be

We are experiencing disruptions on MDA services. 

Member Data : Medium

helpdesk.carenet@socmut.be

There are currently instability issues at the National Register. The teams are working on a solution.

The impact on users of eHealth services is as follows.

Failure on the following applications is possible:

• ConsultRN excepted for the BISS numbers
• Creation of therapeutic relations
• Creation and revocation of a consent
• Creation and revocation of the therapeutic relations (only if the transaction specifies EID verification with IDSupport) through Hub/Metahub transactions (reference register)
• MyHealthViewer
• PARIS excepted for the BISS numbers
• Orgadon
• Tardis
• eCare Qermid
• MyHealth: there is a failure when verifying 'parental' access for users with children
• CareLink (care relationship)

Update: new issues detected since 10:15. The teams are trying to solve this as soon as possible.

Update: the issues were stabilized at 9:45.

There are currently issues at the National Register. The teams are working on a solution.

The impacts on users of eHealth services are as follows

Failure on the following applications:

• ConsultRN excepted for the BISS numbers
• Creation of therapeutic relations
• Creation and revocation of a consent
• Creation and revocation of the therapeutic relations (only if the transaction specifies EID verification with IDSupport) through Hub/Metahub transactions (reference register)
• MyHealthViewer
• PARIS excepted for the BISS numbers
• Orgadon
• Tardis
• eCare Qermid
• MyHealth: there is a failure when verifying 'parental' access for users with children
• CareLink (care relationship)

There are currently issues with the National Register. The teams are working on a solution.

The impacts on users of eHealth services are as follows
Failure on the following applications:

• ConsultRN excepted for the BISS numbers
• Creation of therapeutic relations
• Creation and revocation of a consent
• Creation and revocation of the therapeutic relations (only if the transaction specifies EID verification with IDSupport) through Hub/Metahub transactions (reference register)
• MyHealthViewer
• PARIS excepted for the BISS numbers
• Orgadon
• Tardis
• eCare Qermid
• MyHealth: there is a failure when verifying 'parental' access for users with children
• CareLink (care relationship)

Problems with our internal service bus with impact on response times

eAttest : Medium

Tarification : Medium

Member Data : Medium

There are currently disturbances with the National Register. Their teams are investigating the issue.

The impacts on users of eHealth services are as follows
Failure on the following applications:

• ConsultRN excepted for the BISS numbers
• Creation of therapeutic relations
• Creation and revocation of a consent
• Creation and revocation of the therapeutic relations (only if the transaction specifies EID verification with IDSupport) through Hub/Metahub transactions (reference register)
• MyHealthViewer
• PARIS excepted for the BISS numbers
• Orgadon
• Tardis
• eCare Qermid
• MyHealth: there is a failure when verifying 'parental' access for users with children
• CareLink (care relationship)

Recip-e ETK public key has changed yesterday evening.

If you encounter issues, please refresh the cached key in the application or on the server connecting to Recip-e.

Prescriptions cannot be treived from Recip-e server with old (cached) public key

servicedesk@recip-e.be

S033-FSB Platform Production is down

people who own a role may have problems logging in, the role will not be "loaded"

Impacted services eMandate and e-Birth