IO 100 incident Solved Start date 01/03/2023- 18:30 End date 01/03/2023- 18:45 Lead CIN-NIC Description Lots of consult tariff requests in error Impact Tarification : High (unavailable) Contact info mycarenetservices.gezo.ict@cm.be
IO 300 incident Solved Start date 28/02/2023- 13:00 End date 28/02/2023- 13:25 Lead CIN-NIC Description There is an ongoing incident affecting the services of Socialist Mutual Insurance members. The noticeable impact of this is a possible slower response of services below to failure. Our teams are working to resolve the issue. Impact eAttest : Low GMF (Sync) : High (unavailable) Tarification : High (unavailable) Contact info helpdesk.carenet@solidaris.be
IO 300 incident Solved Start date 28/02/2023- 11:44 End date 28/02/2023- 12:30 Lead CIN-NIC Description There is an ongoing incident affecting the services of Socialist Mutual Insurance members. The noticeable impact of this is a possible slower response of services below to failure. Our teams are working to resolve the issue. Impact Tarification : High (unavailable) Contact info Helpdesk.carenet@solidaris.be
IO 300 incident Solved Start date 27/02/2023- 15:00 End date 27/02/2023- 16:00 Lead CIN-NIC Description IO 300 incident Impact Insurability Generic : Medium Contact info helpdesk.carenet@solidaris.be
Disturbances with the FAS services Solved Start date 26/02/2023- 04:02 End date 26/02/2023- 10:50 Lead BOSA Description There are currently disturbances with the FAS services that can impact the login on various services and applications. Our teams are investigating the issue. Impact Users may receive errors when trying to connect using the eID, Itsme or other authentication means.
IO 300 incident Solved Start date 23/02/2023- 10:25 End date 23/02/2023- 16:00 Lead CIN-NIC Description There is an ongoing incident affecting the services of Socialist Mutual Insurance members. The noticeable impact of this is a possible slower response of services below to failure. This impact is not constant but rather in periods since +/- 10:20 this morning. Our teams are working to resolve the issue. Impact Chapter IV Ask : Low GMF (Sync) : Low Tarification : Low Medical House Subscription : Low Member Data : Low Contact info Helpdesk MyCareNet 02/515.17.00
IO 100 incident Solved Start date 21/02/2023- 14:05 End date 21/02/2023- 14:14 Lead CIN-NIC Description Our services are unavailable (except when fallback mechanism is present) Impact Chapter IV Ask : High (unavailable) GMF (Sync) : High (unavailable) Tarification : High (unavailable) Medical House Subscription : High (unavailable) Member Data : Medium Contact info mycarenetservices.gezo.ict@cm.be
IO 200 incident Solved Start date 21/02/2023- 10:50 End date 21/02/2023- 11:33 Lead CIN-NIC Description Infrastructure incident Impact GMF (Sync) : High (unavailable)Medical House Subscription : High (unavailable) Contact info mycarenet@mloz.be
IO 500 incident Solved Start date 21/02/2023- 10:50 End date 21/02/2023- 11:33 Lead CIN-NIC Description Infrastructure incident Impact GMF (Sync) : High (unavailable)Medical House Subscription : High (unavailable) Contact info mycarenent@mloz.be
IO 200 incident Solved Start date 21/02/2023- 08:15 End date 21/02/2023- 10:20 Lead CIN-NIC Description Infrastructure incident Impact GMF (Sync) : High (unavailable)Medical House Subscription : High (unavailable)Member Data : Medium Contact info mycarenet@mloz.be