IO 500 incident Solved Start date 21/02/2023- 08:15 End date 21/02/2023- 10:20 Lead CIN-NIC Description Infrastructure incident Impact GMF (Sync) : High (unavailable)Medical House Subscription : High (unavailable)Member Data : Medium Contact info Mycarenet@mloz.be
IO 300 incident Solved Start date 20/02/2023- 10:57 End date 20/02/2023- 11:42 Lead CIN-NIC Description INSURABILITY Impact Insurability Generic : Medium Contact info helpdesk.carenet@solidaris.be
Issues with eBirth notification and medical form Solved Start date 19/02/2023- 12:00 End date 20/02/2023- 08:46 Lead BOSA Description There are currently issues with eBirth notification and medical form. Our partner is working on a solution. Impact Users may experience issues with eBirth. Contact info FSB@bosa.fgov.be
Issues to log in (FAS service) Solved Start date 15/02/2023- 11:31 End date 15/02/2023- 14:59 Lead BOSA Description There are currently issues with the FAS service with impact when trying to log in on the web applications of eHealth. Our teams are investigating the issue. Impact Users may receive errors when trying to connect using the eID, Itsme or other authentication means.
Issues with eBirth notification and medical form Solved Start date 15/02/2023- 11:31 End date 15/02/2023- 17:45 Lead BOSA Description There are currently issues with eBirth notification and medical form. Our partner is working on a solution. Impact Users may experience issues with eBirth.
Issues with eBox and eH2eBox Solved Start date 15/02/2023- 08:20 End date 15/02/2023- 11:16 Lead Smals Description There are currently issues with eBox and eH2eBox. Impact Users may experience issues with eBox and eH2eBox.
Issues with Consult RN Solved Start date 10/02/2023- 09:57 End date 10/02/2023- 10:15 Lead RN Description There are currently issues with the eHealth services Consult RN Impact There are currently issues with the eHealth services Consult RN
IO 600 incident Solved Start date 07/02/2023- 11:30 End date 07/02/2023- 17:30 Lead CIN-NIC Description We are currently experiencing a problem with our synchronous services. We will try to resolve it as soon as possible. Impact Chapter IV Ask : High (unavailable) GMF (Sync) : High (unavailable) Tarification : High (unavailable) Medical House Subscription : High (unavailable) Contact info helpdesk.carenet@hziv.be
Issues to log in with the eID Solved Start date 02/02/2023- 08:10 End date 02/02/2023- 09:18 Lead Smals Description There are currently disturbances with the eID services. Users are requested to enter their PIN code without success. Our teams are investigating the issue. Impact Users cannot log in using the eID. Other authentication means are operational.
Issues with the eHealth certificate requestor Solved Start date 31/01/2023- 13:57 End date 31/01/2023- 16:10 Lead eHealth Description There are currently issues impacting the eHealth certificate requestor. Our teams are investigating the issue. Impact Users will receive an error message regarding the validity of the certificate signature when trying to request a new eHealth certificate or to renew an existing certificate.