Incidents

There are currently issues with the eHealthBox Publication and Consultation services.

Users are not able to publish or consult messages with the eHealthBox services.

There are curently issues with the eHealth KGSS service, impacting several eHealth services.

Users may receive errors while using eHealth services. Our teams are investigating the issue.

We are encountering encryption problems

Chapter IV Ask : Medium

Chapter IV Consultation : Medium

Lots of consult tariff requests in error

Tarification : High (unavailable)

mycarenetservices.gezo.ict@cm.be

There is an ongoing incident affecting the services of Socialist Mutual Insurance members. The noticeable impact of this is a possible slower response of services below to failure. Our teams are working to resolve the issue.

eAttest : Low

GMF (Sync) : High (unavailable)

Tarification : High (unavailable)

helpdesk.carenet@solidaris.be

There is an ongoing incident affecting the services of Socialist Mutual Insurance members. The noticeable impact of this is a possible slower response of services below to failure. Our teams are working to resolve the issue.

Tarification : High (unavailable)

Helpdesk.carenet@solidaris.be

IO 300 incident

Insurability Generic : Medium

helpdesk.carenet@solidaris.be

There are currently disturbances with the FAS services that can impact the login on various services and applications.

Our teams are investigating the issue.

Users may receive errors when trying to connect using the eID, Itsme or other authentication means.

There is an ongoing incident affecting the services of Socialist Mutual Insurance members.  The noticeable impact of this is a possible slower response of services below to failure.  This impact is not constant but rather in periods since +/- 10:20 this morning. Our teams are working to resolve the issue.

Chapter IV Ask : Low

GMF (Sync) : Low

Tarification : Low

Medical House Subscription : Low

Member Data : Low

Helpdesk MyCareNet 02/515.17.00

Our services are unavailable (except when fallback mechanism is present)

Chapter IV Ask : High (unavailable)

GMF (Sync) : High (unavailable)

Tarification : High (unavailable)

Medical House Subscription : High (unavailable)

Member Data : Medium

mycarenetservices.gezo.ict@cm.be