Incidents

Naar aanleiding van een incident op het shared IT Platform van de neutrale, liberale en onafhankelijke mutualiteiten was het mogelijk dat er tragere responsetijden voor de eAgreement transactie kon ervaren worden tot eventuele falingen ervan. Ondertussen werd het incident verholpen en werkt het platform opnieuw naar behoren.

(plus ...)

eAgreement : Medium

Mycarenet@mloz.be

Our teams are investigating issues on multiple flows

Chapter IV Ask : Low

Chapter IV Consultation : Low

GMF (Sync) : Medium

helpdesk.carenet@solidaris.be

RSB services were unavailable.

RSB services were restored around 9:20

It's still under investigation.

All RSB services were unavailable

RSW services currently unavailable.

Under investigation.

All RSW services are unavailable.

Answers were sent without site-id and are not fetchable. We stopped the processing of these messages while we solve the issue.

Insurability Legacy (Async) : High (unavailable)

Poor stability, with loss of availabity of our communication platform managing the synchronous flows from 5:00 till 10:00 am today. The communication services had to be restarted. The FBIO had to respond in place of our system.

Chapter IV Ask : Low

Chapter IV Consultation : Low

eAttest : Low

Insurability Generic : Low

Insurability Pharmacist : Low

Insurability Legacy (Sync) : Low

GMF (Sync) : Low

Tarification : Low

MemberData : Low

Medical House Subscription : Medium

eAgreement : Medium

900-carenet-mycarenet@hr-rail.be

CHIV ASK unavailable

Chapter IV Ask : High (unavailable)

Chapter IV Consultation : Low

Our teams are investigation issues on multiple services

Chapter IV Consultation : Low

Insurability Generic : Medium

Insurability Pharmacist : Medium

Insurability Legacy (Sync) : Medium

Tarification : Low

Insurability Legacy (Async) : Medium

Following issues with the eBox citizen service, disturbances are occuring on the eH2eBox service.

This issue was solved on 12:15.

Sending of messages from the eHealthBox to the eBox of a citizen may result in an error.

It is advised to retry later.

There are errors impacting the CIVICS and DICS services.

Our teams are investigating the issues.

UPDATE: issues were solved through a technical intervention from 8:10.

Users may receive SOA errors when calling the services.