IO 100 incident Solved Start date 12/11/2024- 01:30 End date 17/12/2024- 19:15 Lead CIN-NIC Description eGMD Async - Consult list (currently remain unanswered) - Issue is under investigation Impact GMF (Async) : Low Contact info mycarenet.gezo.ict@cm.be
IO 100 Incident (Impact eTarification) Solved Start date 07/11/2024- 15:30 End date 07/11/2024- 15:48 Lead CIN-NIC Description High error rate on Consult eTarification because of time-outs possible. Impact Tarification: High Contact info mycarenetservices@gezo.ict@cm.be
IO 600 incident Solved Start date 05/11/2024- 17:37 End date 06/11/2024- 11:45 Lead CIN-NIC Description We are currently experiencing technical difficulties. We are working diligently to restore full functionality. Impact Chapter IV Ask : High (unavailable)GMF (Sync) : High (unavailable)Tarification : High (unavailable)GMF (Async) : High (unavailable)Medical House Subscription : High (unavailable) Contact info helpdesk.carenet@hziv.be
Disturbances impacting Recip-e Executor Solved Start date 04/11/2024- 11:32 End date 04/11/2024- 11:37 Lead Recip-e Description There have been disturbances impacting the Recip-e Executor service between 11:32 and 11:37. Impact Users may have received a time out or error message. A retry should have solved the encountered problem.
IO 300 incident Solved Start date 30/10/2024- 08:00 End date 30/10/2024- 16:00 Lead CIN-NIC Description Ralentissements réseau 306 Impact Chapter IV Ask : High (unavailable) physician Contact info helpdesk.carenet@solidaris.be
Disturbances with BNIX network Solved Start date 28/10/2024- 15:40 End date 28/10/2024- 16:25 Lead Belnet Description We are currently experiencing issues with our BNIX services. Our teams are working hard to solve the matter as quickly as possible. The page https://status.bnix.net/ will be updated as soon as we have more information. Issues seems to be stabilized from 16:25. Impact Disturbances impacting the use of most healthcare services. Contact info servicedesk@belnet.be
IO 100 incident Solved Start date 27/10/2024- 14:05 End date 27/10/2024- 18:18 Lead CIN-NIC Description High error rate consult tariff Impact Tarification : High (unavailable) Contact info Mycarenetservices.gezo.ict@cm.be
IO 100 incident Solved Start date 27/10/2024- 09:25 End date 27/10/2024- 12:50 Lead CIN-NIC Description High error rate Consult tariff probably due to ongoing database server patching Impact Insurability Legacy (Sync) : MediumTarification : High (unavailable) Contact info mycarenetservices.gezo.ict@cm.be
Interruptions and time outs Solved Start date 21/10/2024- 14:00 End date 22/10/2024- 12:00 Lead Vaccinnet Description Time outs possible - under investigation Impact Time outs possible for web services. The web application is fully operational. Contact info vaccinnet@vlaanderen.be
IO 100 incident Solved Start date 18/10/2024- 10:18 End date 18/10/2024- 15:05 Lead CIN-NIC Description Backup procedures (FBIO) geactiveerd waardoor beperkte impact welke we zien op Tarificatie (beperkt) en MDA NoFacette wegens FBIO (Verzekerbaarheid via MemberData wordt wel weergegeven) Impact Tarification : LowMember Data : Low Contact info support@intermut.be