Incidenten

Short interruptions and disturbances due to network issues

Chapter IV Ask : Low

Chapter IV Consultation : Low

eAttest : Low

Insurability Generic : Low

Insurability Pharmacist : Low

Insurability Legacy (Sync) : Low

GMF (Sync) : Low

Tarification : Low

Medical House Subscription : Low

Member Data : Low

Update: the issues have been solved.

Issues with Recip-e and MyCareNet services for doctors using CareConnect. Our partner is working on a solution.

Doctors who use CareConnect may receive errors for Recip-e and MyCareNet services.

Database migration taking more time than planned

Chapter IV Ask : High (unavailable)

GMF (Sync) : High (unavailable)

Tarification : High (unavailable)

Medical House Subscription : High (unavailable)

Member Data : Medium

Performance impact on BackEnd of IO causing possible time-outs. Our FallBack IO is helping a hand in order to limit the impact.

Chapter IV Ask : Medium

Chapter IV Consultation : Low

Tarification : Low

Member Data : Low

Ernstige storingen / Perturbations sérieuses

Chapter IV Ask : High (unavailable)

GMF (Sync) : High (unavailable)

Tarification : High (unavailable)

Medical House Subscription : High (unavailable)

Issues impacting several eHealth services.

Our teams are working on a solution.

The eHealth BCP has been activated.

UPDATE: issues solved from 10:34.

The AttributeAuthority and ConsultRN services disturbances might cause errors for users when calling the eHealth services for authentification.

Disturbances with Recip-e Executor.

UPDATE: issues have been resolved between 9:43 and 9:57. 

Issues solved from 10:34.

Executor - listOpenPrescriptions

Executor - markAsArchived 

Executor - getPrescriptionForExecutor

GFD-DPP Can not access eHealth AA servcies having an impact on GFD Consultation (getdata() and getdatatypes())

GFD-DPP Can not access eHealth AA servcies having an impact on GFD Consultation (getdata() and getdatatypes())

Mail:  marc.buckens@apb.be

Issues with the ID Support service, impacting the verification of the patient data (eID, SIS, SIS+) and the use of Consent, Therapeutic Link, Metahub and ConsultRN services.

Our teams are investigating the issues.

The eHealth BCP has been activated.

Issues have been solved around 14:50.

Verification of patient data might fail, with impact on at least the following services:

• ID Support
• Consent
• TherLink
• ConsultRN

Other services such as Recip-e, eCare Orthopride, eCare TuCo and RCT/CTR might also be impacted.

eHealth services are currently down. We are working on a solution

Chapter IV Ask : High (unavailable)

GMF (Sync) : High (unavailable)

Tarification : High (unavailable)

Invoicing (Async) : High (unavailable)

Admission Management (Async) : High (unavailable)

GMF (Async) : High (unavailable)

Insurability Legacy (Async) : High (unavailable)

MedAdmin (Async) : High (unavailable)

Medical House Subscription : High (unavailable)