IO 300 incident Solved Start date 27/02/2023- 15:00 End date 27/02/2023- 16:00 Lead CIN-NIC Description IO 300 incident Impact Insurability Generic : Medium Contact info helpdesk.carenet@solidaris.be
Disturbances with the FAS services Solved Start date 26/02/2023- 04:02 End date 26/02/2023- 10:50 Lead BOSA Description There are currently disturbances with the FAS services that can impact the login on various services and applications. Our teams are investigating the issue. Impact Users may receive errors when trying to connect using the eID, Itsme or other authentication means.
IO 300 incident Solved Start date 23/02/2023- 10:25 End date 23/02/2023- 16:00 Lead CIN-NIC Description There is an ongoing incident affecting the services of Socialist Mutual Insurance members. The noticeable impact of this is a possible slower response of services below to failure. This impact is not constant but rather in periods since +/- 10:20 this morning. Our teams are working to resolve the issue. Impact Chapter IV Ask : Low GMF (Sync) : Low Tarification : Low Medical House Subscription : Low Member Data : Low Contact info Helpdesk MyCareNet 02/515.17.00
IO 100 incident Solved Start date 21/02/2023- 14:05 End date 21/02/2023- 14:14 Lead CIN-NIC Description Our services are unavailable (except when fallback mechanism is present) Impact Chapter IV Ask : High (unavailable) GMF (Sync) : High (unavailable) Tarification : High (unavailable) Medical House Subscription : High (unavailable) Member Data : Medium Contact info mycarenetservices.gezo.ict@cm.be
IO 500 incident Solved Start date 21/02/2023- 10:50 End date 21/02/2023- 11:33 Lead CIN-NIC Description Infrastructure incident Impact GMF (Sync) : High (unavailable)Medical House Subscription : High (unavailable) Contact info mycarenent@mloz.be
IO 200 incident Solved Start date 21/02/2023- 10:50 End date 21/02/2023- 11:33 Lead CIN-NIC Description Infrastructure incident Impact GMF (Sync) : High (unavailable)Medical House Subscription : High (unavailable) Contact info mycarenet@mloz.be
IO 200 incident Solved Start date 21/02/2023- 08:15 End date 21/02/2023- 10:20 Lead CIN-NIC Description Infrastructure incident Impact GMF (Sync) : High (unavailable)Medical House Subscription : High (unavailable)Member Data : Medium Contact info mycarenet@mloz.be
IO 500 incident Solved Start date 21/02/2023- 08:15 End date 21/02/2023- 10:20 Lead CIN-NIC Description Infrastructure incident Impact GMF (Sync) : High (unavailable)Medical House Subscription : High (unavailable)Member Data : Medium Contact info Mycarenet@mloz.be
IO 300 incident Solved Start date 20/02/2023- 10:57 End date 20/02/2023- 11:42 Lead CIN-NIC Description INSURABILITY Impact Insurability Generic : Medium Contact info helpdesk.carenet@solidaris.be
Issues with eBirth notification and medical form Solved Start date 19/02/2023- 12:00 End date 20/02/2023- 08:46 Lead BOSA Description There are currently issues with eBirth notification and medical form. Our partner is working on a solution. Impact Users may experience issues with eBirth. Contact info FSB@bosa.fgov.be