Incidents

Disturbances with Recip-e Executor.

UPDATE: issues have been resolved between 9:43 and 9:57. 

Issues solved from 10:34.

Executor - listOpenPrescriptions

Executor - markAsArchived 

Executor - getPrescriptionForExecutor

GFD-DPP Can not access eHealth AA servcies having an impact on GFD Consultation (getdata() and getdatatypes())

GFD-DPP Can not access eHealth AA servcies having an impact on GFD Consultation (getdata() and getdatatypes())

Mail:  marc.buckens@apb.be

Issues with the ID Support service, impacting the verification of the patient data (eID, SIS, SIS+) and the use of Consent, Therapeutic Link, Metahub and ConsultRN services.

Our teams are investigating the issues.

The eHealth BCP has been activated.

Issues have been solved around 14:50.

Verification of patient data might fail, with impact on at least the following services:

• ID Support
• Consent
• TherLink
• ConsultRN

Other services such as Recip-e, eCare Orthopride, eCare TuCo and RCT/CTR might also be impacted.

eHealth services are currently down. We are working on a solution

Chapter IV Ask : High (unavailable)

GMF (Sync) : High (unavailable)

Tarification : High (unavailable)

Invoicing (Async) : High (unavailable)

Admission Management (Async) : High (unavailable)

GMF (Async) : High (unavailable)

Insurability Legacy (Async) : High (unavailable)

MedAdmin (Async) : High (unavailable)

Medical House Subscription : High (unavailable)

Issues with our use of eHealth services / For GMF the impact is only on the GMD-Notify

Chapter IV Ask : High (unavailable)

GMF (Sync) : Medium

Invoicing (Async) : Low

Admission Management (Async) : Low

GMF (Async) : Low

Insurability Legacy (Async) : Low

MedAdmin (Async) : Low

Medical House Subscription : High (unavailable)

Nous rencontrons des difficultés à fournir les documents joints au GetTransactionDetail.

We are having difficulty providing the documents attached to the GetTransactionDetail.

Certains logiciels de DMI

Some DMI software

ernstige storingen - dysfonctionements importants

Chapter IV Ask : Medium

Chapter IV Consultation : Low

eAttest : Low

Insurability Generic : Low

Insurability Pharmacist : Low

Insurability Legacy (Sync) : Low

GMF (Sync) : Medium

Tarification : Medium

Medical House Subscription : Medium

In beperkte mate bij aanvragen van CHIV kan er hinder ondervonden worden. Het opnieuw verzenden kan soelaas brengen.

Chapter IV Ask : Low

helpdesk.carenet@socmut.be

Er zijn mogelijks vertragingen op onze systemen / Il y a des ralentissements probables sur nos systèmes

Chapter IV Ask : Medium

Chapter IV Consultation : Low

eAttest : Low

Insurability Generic : Low

Insurability Pharmacist : Low

Insurability Legacy (Sync) : Low

GMF (Sync) : Medium

Tarification : Medium

Invoicing (Async) : Low

Admission Management (Async) : Low

GMF (Async) : Low

Insurability Legacy (Async) : Low

MedAdmin (Async) : Low

Medical House Subscription : Medium

Member Data : Low

02/515.17.00 helpdesk.carenet@socmut.be

High response times and unavailability due to load issues internal service bus

Tarification : High (unavailable)

Medical House Subscription : Medium

Member Data : Medium

mycarenet@cm.be